Terms of Use and Conditions of Purchase

PLEASE CAREFULLY READ THESE TERMS OF USE AND CONDITIONS OF PURCHASE BEFORE USING THIS WEBSITE OR PLACING AN ORDER.

This website (the “Website”) is owned and operated by New Jersey Soap Company LLC (also referred to as New Jersey Soap Co., LLC), doing business as Gottfried’s (together with its affiliates, “Gottfried’s,” “we,” “us,” or “our”).

These Terms of Use and Conditions of Purchase, together with our Privacy Policy (collectively, the “Agreement”), form a legally binding agreement between you and Gottfried’s. This Agreement governs your access to and use of the Website, any order you place through the Website, and your use or attempted use of our products and services (collectively, “Your Use”).

By accessing or using the Website, or by placing an order, you agree to be bound by this Agreement as if you had signed it. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE OR PURCHASE OUR PRODUCTS.

IMPORTANT NOTICE REGARDING ARBITRATION:
This Agreement includes a mandatory binding arbitration provision and a class action waiver (see Section 15). Please read it carefully.

Table of Contents

Eligibility
User-Generated Content
User Conduct
Intellectual Property Rights and License
Disclaimer Regarding Website Information
Disclaimer of Warranties
Links to Third-Party Websites
Purchasing Items from Gottfried’s
Electronic Communications and Signatures
Communications with Gottfried’s
Limitation of Liability
Indemnification
Termination
Mandatory Binding Arbitration & Class Action Waiver
Exclusive Venue for Certain Disputes
Remedies
Modifications to the Agreement
Trademark Notices
Copyright Policy (DMCA)
Code of Conduct
Miscellaneous

1. Eligibility

You must be at least 18 years old, or 13 years old with parental or guardian consent, to use the Website. The Website is not intended for children under 13.

2. User‑Generated Content

You may submit reviews, comments, photographs, and other content (“Your Content”). By submitting Your Content, you grant Gottfried’s a non‑exclusive, royalty‑free, perpetual, irrevocable, worldwide license to use, reproduce, modify, publish, translate, distribute, and display such content in any media.

You represent and warrant that:

You own or control all rights to Your Content;
Your Content is accurate and lawful;
Your Content does not violate this Agreement or the rights of any third party.

You agree to indemnify Gottfried’s for any claims arising from Your Content. Gottfried’s reserves the right, but not the obligation, to remove or edit any content.

Consent to Tracking Technologies

You consent to the use of cookies, session replay, and similar tracking technologies for analytics, security, and user‑experience improvements. Please review our Privacy Policy for details.

3. User Conduct

You agree to use the Website only for lawful purposes. You may not:

Copy, modify, distribute, sell, or exploit Website content without permission;
Interfere with Website security or functionality;
Upload malware or harmful code;
Misuse Gottfried’s trademarks, logos, or branding;
Use false identities or collect personal data of others;
Post unlawful, defamatory, obscene, or infringing material.

4. Intellectual Property Rights and License

All Website content—including text, images, designs, logos, and software—is owned by or licensed to Gottfried’s and protected by intellectual property laws. You are granted a limited, revocable, non‑transferable license to use the Website solely for personal, non‑commercial purposes.

5. Disclaimer Regarding Website Information

Information on the Website is provided for general informational purposes only and is not medical or healthcare advice. Always consult a qualified professional regarding any health‑related concerns.

6. Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, GOTTFRIED’S DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

7. Links to Third‑Party Websites

The Website may contain links to third‑party websites. Gottfried’s is not responsible for their content, policies, or practices. Access such sites at your own risk.

8. Purchasing Items from Gottfried’s

Online Orders Only

Gottfried’s accepts orders exclusively through the Website. We do not accept or process orders by telephone, mail, or in person.

Product Descriptions

We strive for accuracy, but do not warrant that product descriptions or packaging images are error-free. Your sole remedy for a non-conforming product is return in accordance with our Return Policy.

Pricing & Availability

Prices and availability are subject to change. Gottfried’s reserves the right to correct errors and cancel orders, issuing refunds where applicable.

Order Acceptance

All orders are subject to acceptance. We reserve the right to refuse or cancel orders, including suspected resale or fraudulent activity.

Shipping & Risk of Loss

Risk of loss and title pass to you upon delivery to the carrier. Delivery estimates are not guarantees.

Sales Tax

Applicable sales tax will be collected based on your shipping address and governing law.

International Orders

International orders, if accepted, are shipped ex‑works (Incoterms) from the United States. You are responsible for duties, taxes, and import requirements.

Processing Times

We generally process orders within 2–3 business days, excluding holidays. Processing times are estimates and may vary due to volume, product availability, or other circumstances.

Returns & Refunds

Unless a different return policy is posted for a specific product, returns are accepted within 30 days of delivery for unused products in original packaging. To initiate a return, contact us at support@njsoap.com. Refunds are issued to the original payment method after the returned product is received and inspected, subject to our Return Policy.

9. Electronic Communications and Signatures

You consent to electronic communications and agree that electronic records and signatures are legally binding under applicable law, including the E‑SIGN Act.

10. Communications with Gottfried’s

You consent to communications via phone, email, or text regarding your account, orders, and promotions. Calls may be monitored or recorded where permitted by law.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOTTFRIED’S SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR PRODUCTS.

12. Indemnification

You agree to indemnify and hold harmless Gottfried’s and its affiliates from any claims arising out of your use of the Website, violation of this Agreement, or infringement of third‑party rights.

13. Termination

Gottfried’s may suspend or terminate access to the Website at any time, without notice, for any reason.

14. Mandatory Binding Arbitration & Class Action Waiver

Any dispute or claim relating to Your Use or this Agreement shall be resolved by binding individual arbitration under the Federal Arbitration Act, administered by JAMS. You waive any right to participate in a class action.

You may opt out of arbitration by sending written notice within 30 days of first use or purchase.

15. Exclusive Venue for Certain Disputes

Disputes excluded from arbitration (other than an individual action filed in small claims court) shall be brought exclusively in the state courts located in Morris County, New Jersey, or the United States District Court for the District of New Jersey, and you consent to such jurisdiction.

16. Remedies

Gottfried’s may seek injunctive or equitable relief for violations of this Agreement.

17. Modifications to the Agreement

We may update this Agreement at any time by posting changes on the Website. Continued use constitutes acceptance.

18. Trademark Notices

GOTTFRIED’S® and all related names, logos, and marks are trademarks of New Jersey Soap Co., LLC. Unauthorized use is prohibited.

19. Copyright Policy (DMCA)

We respect intellectual property rights and comply with the Digital Millennium Copyright Act. DMCA notices should be sent to support@njsoap.com.

20. Code of Conduct

Gottfried’s is committed to ethical sourcing, fair labor practices, and responsible business conduct.

21. Miscellaneous

This Agreement constitutes the entire agreement between you and Gottfried’s and supersedes prior agreements. If any provision is deemed unenforceable, the remaining provisions remain in effect.

Effective Date: January 2025

Last Updated: December 2025